Support Gender Diversity with Owl Practice - Owl Practice Blog

Support Gender Diversity with Owl Practice

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At Owl Practice, we believe in inclusivity and representation for everyone. That’s why we’ve developed essential features as part of our client intake process to be accurate and appropriate when it comes to gender diversity. This includes:

  • Custom gender identity fields
  • Preferred name fields
  • Pronoun fields
  • Sex fields

Custom Gender Identity Fields

Custom gender identity fields offer complete flexibility. Fill in a blank gender identity field instead of selecting from specific gender identity options in a dropdown menu. This gives you the freedom to add the information that’s best suited to each individual client, empowering you to fully document their gender identities and pronouns within their profiles.

The ability to document your clients’ pronouns and gender identities enables you to treat your clients with the dignity and respect they deserve—always. We hope that this accurate record keeping will add to the exemplary service that you work so hard to offer your clients.

The Custom Gender Fields option can be found in your Add Client window. For existing clients, you can make any adjustments to your clients’ gender identities in the Contact & Clinical area.

Preferred Name Field

Owl’s preferred name field gives you the option to have a client’s preferred name appear in all areas of the practice management system, from calendar and appointment bookings to the client portal and appointment reminders. You’ll have the ability to use the name your client would like to use, instead of the name they were given at birth. This offers the flexibility to use their name of choice on reminders, session notes, calendar events, etc. while also using their legal name when necessary on financial documents and records.

We Support LGBTQ+ Rights

At Owl Practice, we support the needs of the LGBTQ+ community including minors. We envision a world where more people have access to the mental health services they need, proactively invest in their mental health and well-being, and experience the freedom of living without trauma.

We would like to thank all of the therapists, counsellors, and other mental health professionals whose input inspired us to make our gender intake fields more flexible and accurate, allowing you to provide even better service to your clients. Owl Practice acknowledges the importance of representing your clients’ identities in your clinical records, and we are proud to empower you to do so!

If you’d like to try any of Owl Practice’s features, you can always sign up for a free demo to discover precisely how Owl Practice has revolutionized mental health practices all over Canada! And if you have any questions or comments about our services, please contact us at

As Always,
Practice Wisely

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